.fw-ai-support{--ai-primary:#2563eb;--ai-secondary:#4f46e5;--ai-text:#0f172a;--ai-muted:#64748b;--ai-surface:#fff;--ai-soft:#f6f8fc;--ai-line:#e2e8f0;--ai-success:#10b981;font-family:var(--fw-font-family,"Poppins",system-ui,sans-serif)}
html.dark .fw-ai-support{--ai-text:#f8fafc;--ai-muted:#94a3b8;--ai-surface:#101827;--ai-soft:#151f31;--ai-line:#2b3850}
/* V15.261 — AI launcher: transparent, stable and glyph-centred. */
.fw-ai-launcher{
  position:fixed;z-index:99980;left:auto;
  right:var(--fw-ai-right-desktop,18px);bottom:var(--fw-ai-bottom-desktop,78px);
  width:50px;min-width:50px;max-width:50px;height:50px;min-height:50px;max-height:50px;
  margin:0;padding:0;display:block;box-sizing:border-box;
  border:1px solid rgba(76,164,148,.50);border-radius:18px;color:#2aa18a;
  background:transparent!important;background-color:transparent!important;background-image:none!important;
  box-shadow:0 8px 22px rgba(15,23,42,.10);
  cursor:pointer;overflow:visible;isolation:isolate;filter:none;mix-blend-mode:normal;
  backdrop-filter:none!important;-webkit-backdrop-filter:none!important;
  transform:none!important;translate:none!important;scale:1!important;rotate:none!important;
  transition:border-color .18s ease,box-shadow .18s ease,opacity .18s ease!important;
}
.fw-ai-launcher:hover,.fw-ai-launcher:focus-visible{
  background:transparent!important;background-color:transparent!important;background-image:none!important;
  border-color:rgba(76,164,148,.72);box-shadow:0 10px 26px rgba(15,23,42,.13);
  transform:none!important;translate:none!important;scale:1!important;
}
.fw-ai-launcher:active{transform:none!important}
.fw-ai-support .fw-ai-launcher,
footer .fw-ai-launcher,
.v15-origin-footer .fw-ai-launcher,
html.dark .fw-ai-launcher{
  background:transparent!important;background-color:transparent!important;background-image:none!important;
}
.fw-ai-support.is-open .fw-ai-launcher{opacity:0;pointer-events:none;transform:none!important}
.fw-ai-launcher__pulse,.fw-ai-launcher__label{display:none!important}
.fw-ai-launcher__icon{
  position:absolute;inset:0;margin:0;padding:0;display:block;
  border:0;border-radius:inherit;background:transparent!important;background-color:transparent!important;
  color:#2aa18a;box-shadow:none!important;
}
.fw-ai-launcher__icon>i{
  position:absolute;left:50%;top:50%;width:1em;height:1em;margin:0;padding:0;display:block;
  font-family:"remixicon"!important;font-style:normal;font-weight:400;font-size:21px;line-height:1;text-align:center;
  color:#2aa18a;pointer-events:none;
  transform:translate(calc(-50% + .92px),calc(-50% + .23px))!important;
  transform-origin:50% 50%!important;translate:none!important;scale:1!important;rotate:none!important;
}
.fw-ai-launcher__icon>i::before{display:block;width:1em;height:1em;margin:0;padding:0;line-height:1;text-align:center;transform:none!important}
.fw-ai-launcher__icon>span{
  position:absolute;right:2px;bottom:2px;width:10px;height:10px;
  border:2px solid #5067e8;border-radius:50%;background:#34d399;box-sizing:border-box;
}
.fw-ai-launcher em{position:absolute;top:-5px;right:-5px;min-width:21px;height:21px;padding:0 5px;display:grid;place-items:center;border:2px solid #fff;border-radius:999px;background:#ef4444;color:#fff;font-size:9px;font-style:normal;font-weight:900}
.fw-ai-panel{position:fixed;z-index:99979;width:min(410px,calc(100vw - 24px));height:min(660px,calc(100dvh - 120px));display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--ai-line);border-radius:26px;color:var(--ai-text);background:var(--ai-surface);box-shadow:0 30px 90px rgba(15,23,42,.28),0 0 0 1px rgba(255,255,255,.08) inset;transform-origin:bottom right;animation:fw-ai-open .25s ease-out}
.fw-ai-panel[hidden]{display:none}
.fw-ai-panel__head{min-height:88px;padding:14px;display:grid;grid-template-columns:48px minmax(0,1fr) 36px 36px;align-items:center;gap:9px;color:#fff;background:linear-gradient(135deg,#1d4ed8,#4f46e5 68%,#6d28d9);box-shadow:0 9px 28px rgba(37,99,235,.22)}
.fw-ai-agent-avatar{position:relative;width:48px;height:48px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.27);border-radius:16px;background:rgba(255,255,255,.16);font-size:22px}.fw-ai-agent-avatar span{position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border:3px solid #4350dd;border-radius:50%;background:#34d399}
.fw-ai-panel__head>div:nth-child(2){min-width:0}.fw-ai-panel__head small,.fw-ai-panel__head strong,.fw-ai-panel__head span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.fw-ai-panel__head small{font-size:7px;font-weight:900;letter-spacing:.11em;opacity:.72}.fw-ai-panel__head strong{margin-top:2px;font-size:14px;font-weight:850}.fw-ai-panel__head span{margin-top:3px;font-size:8px;font-weight:650;opacity:.82}.fw-ai-panel__head span i{display:inline-block;width:6px;height:6px;margin-right:3px;border-radius:50%;background:#34d399}
.fw-ai-panel__head button{width:36px;height:36px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.16);border-radius:12px;color:#fff;background:rgba(255,255,255,.1);cursor:pointer;transition:.2s}.fw-ai-panel__head button:hover{background:rgba(255,255,255,.22)}
.fw-ai-panel__privacy{padding:8px 13px;display:flex;align-items:center;gap:7px;border-bottom:1px solid var(--ai-line);color:var(--ai-muted);background:var(--ai-soft);font-size:8px;font-weight:650}.fw-ai-panel__privacy i{color:var(--ai-success);font-size:13px}
.fw-ai-messages{flex:1;min-height:0;padding:14px 13px 18px;overflow-y:auto;scroll-behavior:smooth;background:radial-gradient(circle at 90% 0%,rgba(79,70,229,.07),transparent 210px),var(--ai-soft);scrollbar-width:thin;scrollbar-color:rgba(100,116,139,.35) transparent}
.fw-ai-message{display:flex;gap:8px;margin:10px 0;animation:fw-ai-message .2s ease-out}.fw-ai-message.is-visitor{justify-content:flex-end}.fw-ai-message__avatar{width:30px;height:30px;flex:0 0 30px;display:grid;place-items:center;border:1px solid var(--ai-line);border-radius:10px;color:var(--ai-primary);background:var(--ai-surface);font-size:14px;box-shadow:0 5px 14px rgba(15,23,42,.05)}.fw-ai-message.is-admin .fw-ai-message__avatar{color:#047857;background:#ecfdf5;border-color:#a7f3d0}.fw-ai-message__body{max-width:80%}.fw-ai-message__bubble{padding:10px 12px;border:1px solid var(--ai-line);border-radius:7px 16px 16px 16px;color:var(--ai-text);background:var(--ai-surface);box-shadow:0 7px 20px rgba(15,23,42,.05);font-size:10px;line-height:1.58;white-space:pre-wrap;word-break:break-word}
.fw-ai-message.is-admin .fw-ai-message__bubble{border-color:#a7f3d0;background:#ecfdf5;color:#064e3b}.fw-ai-message.is-visitor .fw-ai-message__bubble{border-color:transparent;border-radius:16px 7px 16px 16px;color:#fff;background:linear-gradient(135deg,var(--ai-primary),var(--ai-secondary));box-shadow:0 9px 22px rgba(37,99,235,.2)}html.dark .fw-ai-message.is-admin .fw-ai-message__bubble{border-color:#14532d;background:rgba(6,78,59,.32);color:#d1fae5}
.fw-ai-message.is-system{justify-content:center}.fw-ai-message.is-system .fw-ai-message__body{max-width:94%}.fw-ai-message.is-system .fw-ai-message__bubble{text-align:center;border:1px dashed #f59e0b;color:#92400e;background:#fffbeb;box-shadow:none}html.dark .fw-ai-message.is-system .fw-ai-message__bubble{color:#fde68a;background:rgba(120,53,15,.22)}
.fw-ai-message.is-pending{opacity:.7}.fw-ai-message__meta{margin-top:4px;padding:0 3px;display:flex;gap:5px;align-items:center;color:var(--ai-muted);font-size:7px}.fw-ai-message.is-visitor .fw-ai-message__meta{justify-content:flex-end}.fw-ai-message__meta b{color:var(--ai-primary);font-weight:850}.fw-ai-message.is-admin .fw-ai-message__meta b{color:#059669}
.fw-ai-typing{display:flex;gap:4px;align-items:center}.fw-ai-typing i,.fw-ai-loading>span{width:6px;height:6px;border-radius:50%;background:#64748b;animation:fw-ai-dot 1.2s infinite}.fw-ai-typing i:nth-child(2),.fw-ai-loading>span:nth-child(2){animation-delay:.15s}.fw-ai-typing i:nth-child(3),.fw-ai-loading>span:nth-child(3){animation-delay:.3s}.fw-ai-loading{height:100%;display:flex;align-items:center;justify-content:center;gap:5px;color:var(--ai-muted)}.fw-ai-loading small{margin-left:5px;font-size:8px}
.fw-ai-suggestions{padding:8px 10px;display:flex;gap:6px;overflow-x:auto;border-top:1px solid var(--ai-line);background:var(--ai-surface);scrollbar-width:none}.fw-ai-suggestions[hidden]{display:none}.fw-ai-suggestions::-webkit-scrollbar{display:none}.fw-ai-suggestions button{flex:0 0 auto;max-width:210px;padding:8px 10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;border:1px solid color-mix(in srgb,var(--ai-primary) 28%,var(--ai-line));border-radius:11px;color:var(--ai-primary);background:color-mix(in srgb,var(--ai-primary) 6%,var(--ai-surface));font-size:8px;font-weight:800;cursor:pointer}
.fw-ai-handoff{position:absolute;z-index:3;right:10px;bottom:72px;left:10px;padding:13px;border:1px solid var(--ai-line);border-radius:19px;background:var(--ai-surface);box-shadow:0 22px 62px rgba(15,23,42,.22);animation:fw-ai-open .2s ease-out}.fw-ai-handoff[hidden]{display:none}.fw-ai-handoff__head{display:grid;grid-template-columns:37px 1fr 29px;gap:8px;align-items:center}.fw-ai-handoff__head>span{width:37px;height:37px;display:grid;place-items:center;border-radius:12px;color:var(--ai-primary);background:color-mix(in srgb,var(--ai-primary) 10%,transparent)}.fw-ai-handoff__head strong,.fw-ai-handoff__head small{display:block}.fw-ai-handoff__head strong{font-size:10px;font-weight:850}.fw-ai-handoff__head small{margin-top:2px;color:var(--ai-muted);font-size:7px}.fw-ai-handoff__head button{width:29px;height:29px;display:grid;place-items:center;border:0;border-radius:9px;color:var(--ai-muted);background:var(--ai-soft);cursor:pointer}.fw-ai-handoff__fields{margin-top:11px;display:grid;grid-template-columns:1fr 1fr;gap:8px}.fw-ai-handoff label{color:var(--ai-muted);font-size:7px;font-weight:800}.fw-ai-handoff input{width:100%;height:37px;margin-top:3px;padding:0 9px;border:1px solid var(--ai-line);border-radius:10px;color:var(--ai-text);background:var(--ai-soft);font-size:9px;outline:none}.fw-ai-handoff input:focus{border-color:var(--ai-primary);box-shadow:0 0 0 3px rgba(37,99,235,.1)}.fw-ai-handoff>button{width:100%;height:40px;margin-top:10px;border:0;border-radius:12px;color:#fff;background:linear-gradient(135deg,var(--ai-primary),var(--ai-secondary));font-size:9px;font-weight:900;cursor:pointer}
.fw-ai-composer{min-height:70px;padding:9px 10px;display:grid;grid-template-columns:38px minmax(0,1fr) 42px;align-items:end;gap:7px;border-top:1px solid var(--ai-line);background:var(--ai-surface);box-shadow:0 -8px 24px rgba(15,23,42,.035)}.fw-ai-composer>button{height:42px;display:grid;place-items:center;border-radius:13px;cursor:pointer}.fw-ai-composer>button:first-child{border:1px solid var(--ai-line);color:var(--ai-primary);background:var(--ai-soft);font-size:16px}.fw-ai-composer>label{position:relative;min-width:0;padding:8px 35px 8px 11px;border:1px solid var(--ai-line);border-radius:14px;background:var(--ai-soft)}.fw-ai-composer textarea{width:100%;max-height:82px;display:block;border:0;outline:0;resize:none;color:var(--ai-text);background:transparent;font-size:10px;line-height:1.45}.fw-ai-composer textarea::placeholder{color:var(--ai-muted)}.fw-ai-composer label small{position:absolute;right:8px;bottom:7px;color:var(--ai-muted);font-size:6px}.fw-ai-send{border:0;color:#fff;background:linear-gradient(135deg,var(--ai-primary),var(--ai-secondary));box-shadow:0 9px 20px rgba(37,99,235,.24);font-size:16px}.fw-ai-composer button:disabled{opacity:.5;cursor:not-allowed}
.fw-ai-error{margin:8px 0;padding:9px 10px;border:1px solid #fecaca;border-radius:11px;color:#b91c1c;background:#fff1f2;font-size:8px}.fw-ai-support .sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@keyframes fw-ai-open{from{opacity:0;transform:translateY(14px) scale(.96)}to{opacity:1;transform:none}}@keyframes fw-ai-message{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}@keyframes fw-ai-dot{0%,60%,100%{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@keyframes fw-ai-pulse{0%,100%{transform:scale(1);opacity:.16}50%{transform:scale(1.38);opacity:0}}
.fw-ai-panel{right:var(--fw-ai-panel-right-desktop,18px)!important;left:auto!important;bottom:var(--fw-ai-panel-bottom-desktop,68px)!important}
@media(max-width:640px){
  .fw-ai-launcher{left:auto!important;right:var(--fw-ai-right-mobile,20px)!important;bottom:var(--fw-ai-bottom-mobile,80px)!important;width:48px;min-width:48px;max-width:48px;height:48px;min-height:48px;max-height:48px}.fw-ai-launcher__icon>i{font-size:20px}
  .fw-ai-panel{right:var(--fw-ai-panel-right-mobile,20px)!important;left:auto!important;bottom:var(--fw-ai-panel-bottom-mobile,68px)!important;width:calc(100vw - 40px);height:min(660px,calc(100dvh - 108px));border-radius:22px}
  .fw-ai-handoff__fields{grid-template-columns:1fr}.fw-ai-message__body{max-width:85%}
}
@media(prefers-reduced-motion:reduce){.fw-ai-support *{scroll-behavior:auto!important;animation:none!important;transition:none!important}}